FCA fine Vanquis £1.96 million and orders them to pay compensation

The Financial Conduct Authority have fined Provident Group, credit card lender, Vanquis, £1.96 million and ordered them to pay compensation. The FCA found that Vanquis mis-sold its customers, from 2003, an add-on product for its credit cards, called a Repayment Option Plan (ROP). The product was intended to give Vanquis customers the option of an […]

Money Advice Performance Report Published

The Money Advice Outcomes project team in the Improvement Service have published their Money Advice Performance Management Framework (MAPMF) annual report for 2016/17. All Scotland’s 32 local authorities submitted data returns regarding the funding of money advice service in 2016/17. The key findings were: Investment by local authorities totalled c.£11.72m, representing a reduction of 5% […]